About Exact

Exact provides a full suite of advanced and bespoke credit and collections services built specifically to meet the needs and requirements of today’s mortgage market. Our business strategy has revolutionised the mortgage services market, in a similar way to how team Exact revolutionised the origination market.

Our services are unique, transparent, and built for today; our approach is professional, accurate, and is supported by flexibility and speed to suit an ever changing market.

The team at Exact comprises some of the most experienced and respected members in the industry, with 350 years combined experience and a skill base across the entire mortgage life cycle.

Our services are delivered with speed and accuracy, via the use of skip a generation technology, and accompanied by state-of the-art reporting and management information.

Explore the sections above and discover more about Exact services.

Due Diligence

Asset Quality Assessment
Asset Quality Assessment (AQA) is the cornerstone of the Exact value proposition. With multiple projects successfully undertaken in 2008/2009 for both back-book reviews and purchase transactions – comprising nearly 30,000 mortgage accounts with a value exceeding £4.2bn – Exact has quickly established itself as the market leader in its field.

AQA gives a multidimensional view of risk on a loan by loan basis, using a combination of pioneering automated processes. We provide full analysis of risk across the entire mortgage pool.

Exact is able to quantify and present a clear view of the current risk, and provide associated recommendations in a detailed report that is bespoke to your requirements.

  • 100% Loan by loan multidimensional assessment
  • 100% View of current risk
  • 100% Current credit scoring and up to date bureau searches
  • 100% Affordability based on current indebtedness
  • 100% Fraud propensity and electronic I.D Scoring
  • 100% Automated valuations – Property valuations
  • Exact is able to apply its considerable technological capability to any client and any sized mortgage pool

Mortgage Asset Reduction Strategies

Mortgage Asset Reduction Strategies
Our pioneering Mortgage Asset Reduction Strategies (MARS) utilise detailed market knowledge, experience in borrower segmentation and contact strategy to structure a programme that maximises value in a pool of mortgage loans. The strategies focus on the provision of a cash allowance to the borrower which enables them to participate in the refinance market.
A bespoke MARS custom built to specific requirements can be linked to the outputs from our Asset Quality Assessment (AQA) using information such as credit scores and Automated Valuation Models to further refine the borrower selection and analysis process.

  • In quarter three 2008, the team were the first to complete on a programme of this nature
  • In a typical programme borrowers who redeemed their mortgages returned a weighted average of 92% back to the asset holder
  • Exact will design and implement the programme on your behalf including liaison with any current servicer
  • Bespoke strategies to either de-risk or monetise mortgage assets
  • Exact brings access to over 14000 intermediaries along with experience of borrower contact management in a variety of markets to this programme
  • Exact will scientifically recommend a discount on each and every loan based on a multi-dimensional view of risk. This will return the optimal balance between discount levels and overall conversion rates

Primary and Special Mortgage Servicing – Built for Today

Intelligent Mortgage Servicing
Exact has used its significant experience and expertise to develop an integrated Intelligent Mortgage Servicing System that is built specifically to meet the demands of today’s market; offering unparalleled protection against regulatory, reputational and business risk.

Compliance centric
The principles and ethos of Treating Customers Fairly underpin our whole proposition and are at the heart of everything we do. It allows us to treat every borrower individually, and based on their current circumstances, so as to achieve the best possible outcome. All of our systems, processes and procedures are audited and continually benchmarked against regulatory and legislative changes.
Empowering MI
Exact’s empowering reporting service delivers up-to-the-minute, state-of-the-art Management Information, accessible how and when you want it. As well as a sophisticated and comprehensive reporting suite, Exact offers the ability to create, view, and customise your data, all of which can be accessed securely and remotely, 24 hours a day, 365 days a year.
Protection against Risk
Exact operates a robust risk controlled framework, incorporating operational compliance support, a full suite of compliance MI, and a dedicated financial crime team. We are devoted to supporting clients in protecting against regulatory, reputational and business risk.
Intelligent Mortgage Servicing
Intelligent Mortgage Servicing is an evolution in servicing; it combines our Predictive intelligence and modelling expertise with Proactive customer management strategies to ensure optimal Performance of your asset.